Refund & Returns Policy

Because your confidence matters.

At AzraWear, we want you to feel empowered and comfortable in every piece you wear. If something isn’t quite right, we’re here to make it right — no stress, no hassle.

🛍️ Return Eligibility

We accept returns or exchanges on items that meet the following conditions:

Items must be unworn, unwashed, and undamaged
Must have original tags and packaging intact
Return request is made within 14 days of receiving your order

Please note: For hygiene reasons, we do not accept returns on undergarments, swimwear, or bodysuits.

⏳ Return & Exchange Window

You have 14 days from the delivery date to request a return or exchange.
Once your return is approved, you’ll have 7 days to ship the item back to us.

🔄 How to Request a Return or Exchange

Email us at: support@azrawear.com
Include your order number, item name, and reason for return or exchange.
Receive confirmation & return label (if eligible) from our team.
Pack the item securely and drop it off at your nearest courier.
Once received and inspected, we’ll process your refund or ship your exchange item.

🚫 Non-Returnable Items

To maintain our quality standards, we cannot accept returns on:

Final sale items
Items marked as non-returnable
Customized or altered pieces
Undergarments, bodysuits, and swimwear

💳 Refund Method & Timeline

Approved refunds will be processed back to your original payment method within 5–10 business days after we receive the returned item.

Please note: Depending on your bank or provider, the time it takes to appear on your statement may vary.

💬 Need Help? We’re Here.

Our team is always ready to support you.
For any questions, contact us at:
📧 support@azrawear.com

AzraWear is built on care, quality, and trust — and that includes how we handle your returns.
We’re committed to making sure you love what you wear. Always.