Frequently Asked Questions
Got questions? We’ve got answers.
🛒 How do I place an order?
Browse our collections, choose your size and color, then click “Add to Cart.” When you’re ready, head to checkout and follow the steps to complete your purchase.
📏 How do I know which size to choose?
Each product page includes a size guide. If you’re between sizes, we recommend sizing up for a more comfortable fit. Need help? Email us anytime at support@azrawear.com.
📦 When will I receive my order?
Delivery within Egypt typically takes 2–5 business days. For regional and international orders, delivery can take 5–14 business days depending on your location. Check our Delivery Information page for more details.
♻️ Can I return or exchange an item?
Yes! We accept returns or exchanges within 14 days for unworn, unwashed items with tags. Visit our Returns & Refund Policy page for full details.
🎁 Do you offer gift wrapping or custom notes?
Yes, we love adding a personal touch! You can add a gift message at checkout. For special packaging requests, email us before placing your order.
🌍 Do you ship internationally?
Absolutely! We ship worldwide. Shipping fees and times vary based on location — you’ll see your shipping options at checkout.
💳 What payment methods do you accept?
We accept Visa, MasterCard, and various local debit cards. Cash on delivery, InstaPay, Electronic Wallets are also available within Egypt.
🧼 How should I care for my AzraWear pieces?
Most items should be washed in cold water and air-dried to maintain fabric quality. Always check the care label on each product for specific instructions.
📩 Still need help?
Our support team is always ready to assist you. Email us at support@azrawear.com or send us a message on Instagram @azraweareg.
We’re here to make your AzraWear experience smooth, stylish, and stress-free.